Shipping policy
At Alderaine, we strive to ensure every delivery is straightforward, dependable, and easy to understand. To keep your shopping experience smooth, all orders are shipped with care and at no cost.
Shipping Fees All orders placed within the United Kingdom are shipped free of charge. There are no extra costs or hidden fees added at checkout. The amount shown is the amount you pay.
Delivery Area We currently ship only within the United Kingdom. Each order is packed carefully and delivered to the address you provide.
Order Processing Orders are usually prepared for dispatch within 1–2 business days. Once your order ships, you will receive a shipping confirmation email with tracking information.
Delivery Timeframe Estimated delivery timelines are:
- Standard Delivery: 3–5 business days (Monday to Friday)
- Delivery estimates exclude weekends and public holidays
- Total delivery time: 4–7 business days, including processing
Order Tracking After dispatch, we will email you a tracking link so you can follow your delivery progress.
If you have any questions, please contact us at support@alderaine.com.
Delays Although we work hard to meet the stated delivery estimates, delays may sometimes happen due to factors outside our control, including carrier issues or weather-related disruptions. If this occurs, we will keep you updated.
Business Details
Company name: Alderaine
Registered Address (Non-Return Address): 447 Broadway, 2nd Fl, #158, New York, NY 10013, United States
Email: support@alderaine.com